As part of Shifa Honey's commitment to compliance with governing legislation, we update our Privacy Policy in line with the new regulations.
 
We hope that you are happy to continue receiving emails from us, so that we can keep you up to date about the products, services and offers that we feel might be of interest to you, but if you would prefer to stop receiving these emails, and would like us to remove your information from our database, then please unsubscribe by clicking “Unsubscribe from this list” in any email sent by hello@shifahoney.co.uk.

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What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

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When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

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How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.

• To send periodic emails regarding your order or other products and services.

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How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

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We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

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For your convenience we may store your credit card information longer than 30 days in order to expedite future orders, and to automate the billing process.

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Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

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We use cookies to:

• Help remember and process the items in the shopping cart.

• Understand and save user's preferences for future visits.

• Keep track of advertisements.​

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You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

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If you disable cookies off, some features will be disabled it won't affect the user’s experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

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Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

 

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

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We will notify the users via email

• Within 7 business days

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We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.

• Process orders and to send information and updates pertaining to orders

• We may also send you additional information related to your product and/or service.

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

• Identify the message as an advertisement in some reasonable way

• Monitor third party email marketing services for compliance, if one is used.

• Honour opt-out/unsubscribe requests quickly

• Allow users to unsubscribe by using the link at the bottom of each email

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If there are any questions regarding this privacy policy you may contact us at info@shifahoney.co.uk.